![]() ![]() The person who checked me out wasn’t much better, he was on the (business, not personal cell) phone and instead of having me wait while he finished his call, he had me drop my keys in a basket on the counter and said “you’re all set.” Didn’t ask how my stay was, if I needed a receipt, didn’t give a friendly greeting to send me on my way. She gave me the basic run down of check out time and breakfast time, but the rest of the check in process was rather cold and unwelcoming. She seemed annoyed that I interrupted her book. I would’ve gone out to get her but I didn’t know she worked there. I had to wait a while before she realized I was standing at the front desk to check in. The bad: The Staff: I checked in later at night and the front desk person was outside reading a book. The good: location was close to lots of shopping and restaurants room decor was modern bed itself and shower/toilet were clean breakfast was good and attendant was friendly. Look elsewhere or lower your expectations tremendously and they will lower the bar even further.… Should be so much more with this prime location. Worst Homewood Suites this Lifetime Diamond member has ever stayed in. Other than location I can’t think of one redeeming quality to this hotel. Cold eggs, breakfast potatoes with an aftertaste that can only be described as tasting a hint of mothballs, watered down OJ, and a muffin that tasted like styrofoam. Bottles from last tenant left on the floor. Room smelled of God knows what and the soaking wet rug by the air conditioning unit probably didn’t add to the olfactory ambiance. ![]() Speaking of clean rooms don’t expect one. Manager on duty was nonexistent and I think was making a half hearted attempt to clean rooms. ![]() No welcome bay or snack for Hilton Diamond members. One person checking in announced to the line I don’t want to hear anyone yelling their room isn’t ready because I’m having a day day and I’m not having it. Lots of chains and good restaurants in area.
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